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TERMS AND CONDITIONS OF USE AGREEMENT

 

1. Retailer identification

SARL FLAG-RAGS Limited Company capitalised at € 20 000, with head office at 20 rue St Pierre- St Germain en Laye– France, registered with the RCS of VERSAILLES under the number: 53160071600017.

 

2. Application of the terms and conditions

An order placed by the Customer implies they accept all the present terms and conditions.

 

3. Validity of our offers

The items displayed on the site are available until depletion of stocks.

 

4. Presentation of products.

All products for sale are described and presented as accurately as possible. However, FLAG-RAGS.COM cannot be held responsible for any errors or omissions which may occur in this presentation. The photos supporting the product information are non-contractual.

 

5. Price of the products.

Prices are in EUROS (€) inclusive of VAT.

FLAG-RAGS.COM reserves the right to change its prices at any time but products are invoiced at the price applicable when the order is registered.

6. Order and Secure payment.

6.1:Payment

The client validates their order as noted above. This validation means you accept the present Terms and Conditions. The client interested by an article visible on the site FLAG-RAGS.COM follows this process to place their order. After having clicked on the icon « Confirm» and after having verified the characteristics of their order (colour, amount, size, price, etc…), the client validates the choice of one or more selected products by a click. For their first order, the client has a form to fill out containing the following information : title, first name, surname, complete delivery address, email, date of birth, and telephone number. The client creates their password at this time. After having validated their payment method, the client validates definitively and irreversibly their order with the following consequences.

6.2: Payment default

FLAG-RAGS.COM reserves the right to refuse to carry out a delivery or to honour an order placed by a consumer that has not totally or partially paid a preceding order or with whom a payment dispute is being handled.

6.3:PaymentVerifications.

FLAG-RAGS.COM controls all the orders that have been validated on the site. These controls aim to protect FLAG-RAGS.COM from abusive practices operated by a fraudster.

 

7. Payment security.

In order to ensure secure payments, FLAG-RAGS.COM uses the secure payment service provided by LCL, Credit Lyonnais BANK (a leading French bank). This service utilises the SSL security standard. Confidential data (16-digit bank card number as well as expiry date, Security code) are encrypted and sent directly to the bank server without passing through the physical FLAG-RAGS.COM server. When the order is validated: The payment request is routed in real-time to the secure remote payment manager. This asks for an authorisation request from the bank card network. The remote payment manager issues an electronic certificate which is proof of the amount and the date of the transaction in compliance with stipulations of articles 1316 and following of the French civil code.

 

8. Sign up /Sign in.

All customers who have already made a purchase at FLAG-RAGS.COM can choose a password which, for subsequent orders, means that they are not required to complete the required forms again. The Customer who has already subscribed is recognised on the site as being a customer at FLAG-RAGS.COM. The FLAG-RAGS.COM customer's password is strictly confidential and personal. It must never be divulged to a third party. In the event the FLAG-RAGS.COM customer has lost or has forgotten his/her password, he/she should contact FLAG-RAGS.COM customer service at this address,

customerservices@flag-rags.com and a new password will be issued  to replace the previous one. In order to facilitate the identification of the Customer by provision of both the e-mail address and password, the Customer expressly authorises FLAG-RAGS.COM to place a "Cookie" on the customer's computer with the sole purpose of facilitating the above-mentioned identification.

 

 

9.DELIVERY: All orders are dispatched within 24 hours and we deliver worldwide, so wherever you are in the world, support your national team! Delivery time usually takes between 4 to 10 business days depending on where you are.

10.Our Returns Policy

If you have any problems with the product, send it back to us, at 20 rue St Pierre, St Germain en Laye, 78100 with the packaging intact, for a full refund within 15 days of receiving the product. We strive to provide excellent products and service to our customers, so please let us know why you are returning it. Thank you

 

11. Responsibility

For all stages, from access to the site, browsing, filling in forms, placing an order, delivering items or any other service, FLAG-RAGS.COM only has an obligation for due care. Therefore, FLAG-RAGS.COM cannot be held responsible for any inconvenience or damages arising from the use of the Internet and completely outside the diligence and precautions taken by FLAG-RAGS.COM. In particular, FLAG-RAGS.COM cannot be held responsible for any disruption in provision of the service, or any external intrusion or presence of a computer virus. Similarly, any event which qualifies as force majeure in the legal sense by the French Court of Appeals fully exonerates FLAG-RAGS.COM from all responsibility.

 

12. Intellectual property

All elements on the FLAG-RAGS.COM site, visual or audio, including the underlying technology, are protected by copyright, brand and patent law. They remain the exclusive property of FLAG-RAGS.COM using in particular framing, deep-linking, in-line linking or any other deep linking technology is strictly prohibited. In all events, any link, even authorized, must be removed when requested by FLAG-RAGS.COM



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