SECURE PAYMENT

The identity of the website sherlocks.lcl.fr for payment has been verified by Verisign Class 3 Secure Server CA-G2

1. Order and Secure payment

1.1:Payement

The client validates their order as noted above. This validation means you accept the present Terms and Conditions. The client interested by an article visible on the site FLAG-RAGS.COM follows this process to place their order. After having clicked on the icon « Confirm» and after having verified the characteristics of their order (colour, amount, size, price, etc…), the client validates the choice of one or more selected products by a click. For their first order, the client has a form to fill out containing the following information : title, first name, surname, complete delivery address, email, date of birth, and telephone number. The client creates their password at this time. After having validated their payment method, the client validates definitively and irreversibly their order with the following consequences.

1.2: Payment default

FLAG-RAGS.COM reserves the right to refuse to carry out a delivery or to honour an order placed by a consumer that has not totally or partially paid a preceding order or with whom a payment dispute is being handled.

1.3:PaymentVerifications.

FLAG-RAGS.COM controls all the orders that have been validated on the site. These controls aim to protect FLAG-RAGS.COM from abusive practices operated by a fraudster.

2. Payment security.

In order to ensure secure payments, FLAG-RAGS.COM uses the secure payment service provided by LCL, Credit Lyonnais BANK (a leading French bank). This service utilises the SSL security standard. Confidential data (16-digit bank card number as well as expiry date, Security code) are encrypted and sent directly to the bank server without passing through the physical FLAG-RAGS.COM server. When the order is validated: The payment request is routed in real-time to the secure remote payment manager. This asks for an authorisation request from the bank card network. The remote payment manager issues an electronic certificate which is proof of the amount and the date of the transaction in compliance with stipulations of articles 1316 and following of the French civil code.

3. Sign up /Sign in.

All customers who have already made a purchase at FLAG-RAGS.COM can choose a password which, for subsequent orders, means that they are not required to complete the required forms again. The Customer who has already subscribed is recognised on the site as being a customer at FLAG-RAGS.COM. The FLAG-RAGS.COM customer's password is strictly confidential and personal. It must never be divulged to a third party. In the event the FLAG-RAGS.COM customer has lost or has forgotten his/her password, he/she should contact FLAG-RAGS.COM customer service at this address, customerservices@flag-rags.com and a new password will be issued  to replace the previous one. In order to facilitate the identification of the Customer by provision of both the e-mail address and password, the Customer expressly authorises FLAG-RAGS.COM to place a "Cookie" on the customer's computer with the sole purpose of facilitating the above-mentioned identification.